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pre order timescale guide
pre order timescale guide
2 / 2
shop collect guide
shop collect guide
 
 

Thank you for your order.

Your SHOP COLLECT order confirmation email will be with you soon in your inbox. This is the first of 3 emails which keep you up to date regarding your current order status for your collection from our shop.

You will then receive a 2nd email entitled ( order processing, NOT Ready Just Yet ) This means your SHOP COLLECT order has been received and goes to the process of being picked during opening hours and is not ready just yet.

Then you will receive a 3rd email entitled ( shop collect order ready ) This means your order is then ready for collection from our shop at UNIT 111 Lakes innovation centre. (See our home page for opening times)

Please wait until you get these three emails before you visit to collect your order.
Ensure our email is in your safe sender list or check your junk folder if you do not receive a follow up email regarding your order.
 
If you selected to pay in store, we can only hold these orders till your selected collection date where payment has not been complete. Any order not collected and paid for by your selected collection date will automatically cancel and products made available to other customers.

😀Any card cake toppers or edible prints can take up to 5 days (excluding weekends) to be ready for collection as these items are bespoke and made to order. This depends on your pre order timescale selected when purchasing😀

Order number:
Print a copy of your order

 
 
 
 
 
 
Provided by ZPeCommerce
 
on the cake front ltd, Unit 111 Lakes Innovation Centre, Lakes Road, Braintree, Essex