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Placing an order

How easy is it to place an order with you ?

Simply add all your items you would like to your order and they will be added to your basket. From your basket you can select your United Kingdom shipping method using the drop down menu provided. We have different options of royal mail 48, royal mail 24 for smaller orders, express 24, express 48 for larger orders or click and collect Essex free pick up in our shop.

If you want your order delivered select your preferred delivery speed from the options provided with Royal Mail or Parcelforce. If you live locally to where we are based in Braintree, Essex then you can choose to pick up your order for free by selecting the click and collect Essex pick up option.

All our details regarding delivery can be found here 

Now you need to select your payment method for your order. We have 4 choices available of stripe, PayPal, PayPal express or cash/card on collection in store. Highlight the circle under the payment option you would like to use by clicking on it.

Next if you already have an account with us click the login to continue and once logged in all your details will appear.

But if you have never shopped with us before please fill in all the details for your name, address, telephone number. If you would like your order delivered to a different address then tick the box available and fill in the details. 

Please read our terms and conditions to continue and tick the box to confirm.

Last of all click the confirm and pay button, depending on what payment service you have selected then it ill be different options that appear on screen. If you select stripe payments this is a secure service for you to enter your visa, master card, debit card details. If you selected any of the PayPal service you will be taken to the PayPal secure server to input your details and make payment for your order that way.

If you selected cash/card on collection free pick up then then you will be sent a confirmation of your order. We will then send you another email to confirm your order is ready to be collected please allow at least 30 minutes for your order to be ready before collecting, during opening hours. (excludes edible toppers as they need to be designed & printed with time to dry before they can be collected).

All this information and more regarding click and collect and how to find us can be found on or dedicated page here

https://www.onthecakefront.co.uk/store/index.php?page=click-and-collect

 
 
 
 
 
 
 
 
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